Yes and – The act of replacing ‘but’ with ‘yes, and’ is very empowering. It is the skill of Accept and Build. When used, it is very respectful in honoring people’s perspectives. ‘Yes, and’ can assist in moving conversations forward and has people continue to listen instead of shutting down at the ‘but’. This is a very effective rule to use as a ground rule for any meeting or training session. It is the number 1 rule of Improv on stage and I believe for life to work in an optimal way with each other!
Be in the Now – In order for a scene on stage or a pitch to a prospective client or family member and for things to go well, the actors / participants must stay present in the scene / meeting. This skill involves really listening and really letting go of personal agendas (control) and focus attention on what is happening and being said to be able to respond and keep the momentum moving forward.
Make EVERYONE look brilliant - YES, I said EVERYONE! Always focus on the other person / people - client, spouse, child, new networking connection, or whomever else is present. Acknowledge their contribution, and ensure they have what they need to do their job, or get what they want. Never block another person – keep the story going (refer to rule #1!).